Marine CRM

Marine-CRM AI Transparency Statement

Version: 1.4
Last updated: 23 August 2026

Product position

Marine-CRM does not use artificial intelligence to make decisions about individuals that produce legal or similarly significant effects. At launch, Marine-CRM does not offer an AI feature that scores, ranks, predicts the behaviour of, or profiles professional contacts.

Search, matching, validation, data-quality rules, and ordinary software automation are not presented as human judgement or as a guarantee that data is accurate. Professional-contact, company, vessel, analytical, and derived data may contain errors or become outdated and must be independently verified before material decisions are made.

Data and external AI services

CIRCLESEA OÜ does not submit the following information to external generative-AI or large-language-model services:

  • Customer Data or customer documents;
  • provider-sourced or user-contributed professional-contact data;
  • account, authentication, support, incident, or security data;
  • credentials, keys, tokens, or infrastructure secrets; or
  • confidential information belonging to a customer, provider, employee, or other third party.

Approved business AI tools may be used internally for general drafting, coding, research, or productivity only with synthetic, anonymised, or otherwise non-production information that is not confidential and subject to CIRCLESEA OÜ's access, review, and acceptable-use rules. AI output must be reviewed by a responsible person before business use and must not be treated as legal, compliance, safety, financial, or other professional advice.

Future AI functionality

Before enabling a product AI feature or changing the data rule above, CIRCLESEA OÜ will assess:

  • the purpose, necessity, and lawful basis;
  • data minimisation and whether personal or Customer Data is required;
  • provider terms, data use, training, retention, deletion, and security;
  • controller/processor roles and international transfers;
  • accuracy, human oversight, bias, misuse, and explainability risks;
  • customer documentation and contractual changes; and
  • whether a DPIA, consent, notice, or additional user control is required.

The feature will remain disabled until the required legal, privacy, security, provider, data-protection and international-transfer review, controls, contracts, and public-document updates are complete. The relevant Security, Support, Privacy, contractual, and AI materials must be updated before a material AI-enabled feature or materially changed data use is enabled.

Questions

Privacy questions: privacy@marine-crm.com
Legal questions: legal@marine-crm.com

CIRCLESEA OÜ
Registry code: 17563486
Address: Võistluse tn 23-44, Kesklinna linnaosa, 10132 Tallinn, Harju maakond, Estonia

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